BEST Cert lll in Business Program
BSB30120 Cert lll in Business
After the success of our leadership programs, we’re delighted to introduce the Certificate III in Business to the community for the very first time in 2026. This foundational qualification is perfect for people beginning their career or building confidence in core business skills across communication, customer service and digital work. It’s practical, accessible and designed to support small businesses and emerging talent right here in our region.
Join Our Free Online Information Session
🗓 Date: Thursday, 4th December 2025
🕙 Time: 10:00am – 11:00am
We’d love for you to join us for this free, interactive online session.
Click the expression of interest button below to register your interest — and don’t worry if you can’t make it live, we’ll send you the recording afterwards!
Program Description
In our vibrant community of small businesses, having confident, capable people at the heart of operations makes all the difference. Our Certificate III in Business program, ideal for those starting out or stepping up in their careers, builds strong foundations in communication, customer service, teamwork, and digital business skills.
Through supportive workshops, practical activities, and real workplace examples, participants learn job-ready skills they can apply immediately. Guided by experienced facilitators, learners grow their confidence, strengthen their professional capability, and gain a nationally recognised qualification that opens doors across multiple industries. Join us to build your skills, expand your opportunities, and contribute to a stronger local workforce.
The Benefits
-
Improved Staff Retention and Engagement
-
More Confident and Capable Staff
-
Stronger Succession Planning and Internal Pathways
-
Improved Customer Service Standards
-
Stronger Communication Across the Team
-
Better Organisation and Time Management
-
Enhanced Digital and Admin Skills
-
Greater Consistency in Daily Operations
-
Reduced Errors and Rework
-
A More Professional Customer Experience
-
Building a Skilled Local Workforce
-
Build job-ready skills for real workplaces
-
Gain a nationally recognised Certificate III qualification
-
Increase confidence in communication and customer service
-
Strengthen digital, admin and organisational skills
-
Improve employability and stand out to local employers
-
Create pathways into office, admin, retail or coordination roles
-
Develop professionalism and workplace readiness
-
Grow self-awareness, teamwork ability and problem-solving skills
-
Prepare for future study or leadership opportunities
-
Feel more capable, supported and career-confident
Topics and Unit Description
BSBPEF302 Develop self-awareness
Build a clearer understanding of your strengths, values and work style so you can show up with confidence and contribute effectively in the workplace.
BSBPEF201 Support personal wellbeing in the workplace
Learn simple, practical ways to maintain your wellbeing at work, manage stress, and create healthy habits that support your performance.
BSBPEF301 Organise personal work priorities
Develop skills to plan your day, manage tasks, and stay organised so you can meet deadlines and work more efficiently.
.
Program Details
Timeframe
7 months | 8 Workshops
Feb 26 – Aug 26th
Wednesdays 10am-2pm
Location
Business & Employment Southeast Tasmania
4 Dubs and Co Drive
Sorell
TAS 7172
Delivery
Face to Face | 8 workshops
On-line monthly support session optional
Investment
Partially funded by Skills Tasmania
(subject to apporval).
$1000 plus GST gap fee (50% BEST Discount).
Fee for service available
Funding
Eligibility
Full-time or part-time employee’s working at least 15 hours per week
Sign up process
There are two sign up paperwork to complete – one for the Training Organisation and one to access funding.
Career Opportunities
Admin Support | Customer Service| Workplace Readinesss | Growing Professional | Career Confidence | Future Leader
Program Trainers
Registered Training Organisation
Assessments
Practical activities during workshops. Small amount of activities, reflection and practical application in between workshops.
Your Trainers
Testimonials from previous participants
“Molly has a fantastic approach to teaching leadership. It has changed the way we run our business and how our team communicates with each other. Thanks Molly.”
“This program helps you understand yourself in order to understand and lead others”
“This program was very beneficial for me, someone who has recently started in the management field. Molly was amazing, she deserves a gold star”
“I have gained so much knowledge, skills and confidence during this journey. I feel so much more confidence now than I did 6 months ago.”
“I highly recommend this program to others in the community.”
Expression of Interest
We are excited to receive your Expression of Interest; once you are eligible for this program, we'll get in touch with you shortly.